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Quality Metrics

Quality Metrics & Certifications
The number one concern of Nexus Specialty Hospital is the health and wellbeing of our patients. We place an emphasis on providing each individual and their families with the highest level of care, dignity, respect, and compassion, as evidenced by our high patient satisfaction and quality ratings.   

Nexus Specialty Hospital screens each potential patient for medical necessity to ensure that the appropriate level of care is identified. By demonstrating compliance adherence with the Medicare Conditions of Participation integrated with the ISO 9001 quality management system, Nexus Specialty Hospital has earned the Certificate of Hospital Accreditation. Nexus Specialty Hospital is licensed by the State of Texas as a Medicare provider. Nexus Specialty Hospital is certified by the State of Texas as a Department of Assistive and Rehabilitative Services (DARS) vendor.

Patient Satisfaction
Nexus Specialty Hospital prides itself on exemplary customer service. Initial and discharge satisfaction surveys are conducted with each patient. We received a 4.6+ patient satisfaction score based off a 5 point rating scale. Nexus Specialty Hospital uses this feedback to drive quality initiatives and ensure patient and family needs are met.

Discharge Data
Nexus Specialty Hospital ensures that discharges are thoroughly planned and properly communicated to the patient and family members. Our top three discharge dispositions for the period of 2012-2013 were:

Discharge to Home: 33%
Discharge to Skilled Nursing Facility: 19%
Discharge to Inpatient Rehab Facility: 17%

The Respiratory Care Services program at Nexus Specialty represents one of the best in ventilator management. In 2012, 96.6% of our patients were successfully weaned from ventilator dependency.

To read our 2013 Quality Report in its entirety, click here.